Customers can return products within 3 days of delivery. Returns are accepted only if the product is defective, the wrong item was sent, or it is unused. Items that have been used, sale items, or personal care products cannot be returned. It is important that the original packaging and tags are intact to qualify for a return.
Refunds are processed within 3 to 5 days after the returned product is received. Refunds are only issued for defective items, wrong items, or products that were not delivered. All refunds are given via bank transfer. Shipping charges are not refundable, so only the product cost will be refunded.
Since we are a local Pakistan store, standard delivery typically takes 3 to 7 business days depending on your city. Delivery times may vary due to weather, traffic, or courier service delays.
Shipping charges depend on your location and are calculated at checkout. Our team ensures that all orders are shipped safely and on time within Pakistan.
Yes, we accept bulk orders of 10 or more items. For bulk orders, please contact us directly for a custom quote and estimated delivery timeline.
You can reach us via email at z.knitewear@gmail.com or by phone at +923701940410 or +923002582075. Our team is always ready to help with order inquiries, product questions, or any other assistance you may need.
Our knitwear is designed for comfort, style, and everyday usability. Each product is soft, high-quality, and made to make you feel confident and fashionable at home or on the go.